Telephone helpline – 01689 889889

The diagnosis of a child with a chronic or life-threatening illness or disability totally changes the lives of families and can be devastating.

In order to help families through both the emotional and sometimes practical issues, The Maypole Project Helpline aims to provide a confidential service delivered by people who understand. It means support for families of children with complex medical needs is just a phonecall away.

Our helpline offers emotional support to parents and professionals by volunteers trained to listen, understand and support them through a difficult time. With one call, adults can access one-off or ongoing support by phone. Professional counselling and parent-to-parent support is also available.

There’s a wealth of information available too. One call connects parents of sick or disabled children to other professional services, grants and financial support. And if our telephone support volunteers cannot immediately find the answer to your question, we will always return your call.

OPERATING HOURS
Monday 12 Noon – 3pm
Tuesday 10am – 1pm
Wednesday 5pm – 8pm
Friday 9am – 12 Noon

For telephone support, please call the helpline on 01689 889889 or for enquiries about the helpline please email helpline@themaypoleproject.co.uk

AT ALL OTHER TIMES AN ANSWERPHONE WILL TAKE YOUR CALL AND WE WILL CALL YOU BACK AS SOON AS A HELPLINE OPERATOR IS AVAILABLE. (Please note helpline is not open on Bank Holidays)